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The Sales Cloud solution provides a single, comprehensive location for customer data. The intuitive platform helps businesses manage their leads through Artificial Intelligence, automate administrative tasks and close a greater number of deals within a short timeframe. Our skilled team at First IDentity helps businesses define a customized implementation roadmap, complete with future goals to drive growth with intelligent, data-driven sales. With our agile development process, and multiple prototype reviews we build resilient solutions for businesses.
The Salesforce Service Cloud solution provides business with all the productivity tools required to strengthen customer engagement. For a better and more efficient customer experience, it supports interactions on any channel, automates the business process with intelligent workflows, and provides shared actionable insights. By personalizing the care experience, the Service Cloud helps businesses, leverage customer behaviours to predict their needs and ensure faster service.
The Salesforce Service Cloud solution helps enterprises build a strong, supportive community that suits their mission. It enables businesses to connect and collaborate with partners, employees and customers. The unique solution provides a one-stop platform that stimulates the exchange of ideas between key stakeholders, while keeping their data up-to-date, and secure. At FirstIDentity, we work across the entire spectrum of the Salaesforce.com platform to gives businesses an integrated approach towards the entire customer journey.
Education Cloud is a CRM platform that powers connected constituent experiences. It enables users to manage engagements with students, alumni, faculty & staff in one place. With products and solutions for recruitment & admissions, student experience, advancement, and operations, institutions can use Education Cloud across the entire education journey. The Education Cloud enables institutions to customize the platform, including leveraging integrations from the ecosystem of partner apps available on the AppExchange, the Salesforce enterprise cloud marketplace.
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Sydney, NSW 2000
Monday - Friday from 9am to 5pm
(+61) 431 062 045